

The password on your account has now been reset.You will receive "Your password has been reset" message to confirm your password has been successfully reset.Enter your new password in the new and confirm new password fields.Enter the verification code and click Next. You will then be sent a verification code to your mobile.Select 'Text my mobile phone' or 'Call my mobile phone' (whichever is your preference) and enter in your mobile phone number that you have registered with your account.Select 'I forgot my password' and click Next.You will be prompted to enter your UCC email address in the User ID field and the displayed characters in the field below.In a browser, navigate to (this is a microsoft page but once you enter your ucc email address you will be taken to the UCC branded page from here onwards).Follow the detailed instructions here to reset your password using SSPR.

The only way to reset your email password is to use Self Service Password Reset.
OFFICE 365 PASSWORD RESET PLEASE PROVIDE ALL REQUIRED FEILD HOW TO
For more information on how to configure MFA, please see our MFA information page.Ģ. To use Self Service Password Reset (SSPR), you must have Multi Factor Authentication (MFA) already configured for your account and have access to the phone used with it. I know my email password but my account is locked out?

Centre for Continuing Professional DevelopmentĢ. How do I reset/change my email password?ģ. Can I reset/change my password if I have lost my phone and I cannot logon to to update it?Ĥ. I'm abroad and need to reset/change my password - can I do this?ĥ. My registered phone is a landline, will this work for password reset?Ħ. Why do I need to enter my phone number?ħ. I entered a mobile number but I have not received a verification code?Ĩ. After receiving a verification code, how long is it valid for?ĩ. How many times can I reset/change my password in a short period of time?ġ0.
